Privacy Policy

1. Introduction

Welcome to Planify, a product of NIKS TECHNOLOGIES ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we may collect:

• Email address
• Name and profile information
• Password (encrypted)
• Profile picture (if provided)

2.2 Social Media Account Information

When you connect your social media accounts, we collect:

• Social media account usernames and profile information
• OAuth tokens for posting to your connected accounts
• Posts and content you create through our platform

2.3 Usage Information

We automatically collect information about how you use our Service:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences
• Performance and analytics data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Schedule and publish posts to your connected social media accounts
• Send you notifications and updates about your scheduled posts
• Improve and optimize our platform
• Provide customer support
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Social Media Platforms: We share content with connected social media platforms only as directed by you for posting
• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure hosting infrastructure

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Disconnect social media accounts at any time
• Export your data
• Opt-out of marketing communications
• Request restriction of processing
• Data portability

To exercise these rights, please contact us at contact@planifyapps.com

8. Data Deletion

You have the right to request complete deletion of your data at any time. We provide two methods for data deletion:

8.1 Self-Service Deletion

You can delete your account and all associated data directly from your account settings:

• Go to Settings → Account Management
• Click "Delete Account"
• Confirm deletion

8.2 Deletion via Email

If you cannot access your account, send an email to support@planifyapps.com with the subject "Data Deletion Request".

8.3 Meta Platform Users

If you connected your account via Facebook, Instagram, or Threads, you can also request deletion directly from those platforms' settings, or visit our Data Deletion page.

8.4 What Gets Deleted

When you request data deletion, we permanently remove:

• Your account information and profile data
• All connected social media account credentials
• Scheduled and published posts data
• Analytics and performance metrics
• User preferences and settings
• All uploaded media files

8.5 Deletion Timeline

Your data is deleted according to the following schedule:

• Immediate: Account access is revoked
• Within 24 hours: Data deleted from primary databases
• Within 30 days: All backup copies permanently deleted

8.6 Data Retention Exceptions

We may retain certain data for legal compliance purposes, including:

• Financial records for tax purposes (as required by law)
• Security logs for fraud prevention (anonymized)
• Legal dispute records (if applicable)

Important: Data deletion is permanent and cannot be undone. Posts already published to social media platforms remain on those platforms and must be deleted separately through each platform's interface.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our Service integrates with third-party social media platforms. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company: NIKS TECHNOLOGIES
• Product: Planify
• Email: contact@planifyapps.com
• Website: https://planifyapps.com/contact